In the case of force majeure (landslides, avalanches, floods, etc.), we act in accordance with the safety standards that will be dictated by authorized state institutions. Also, we have the right to make changes to the tour. If these changes are unacceptable for you, you will receive 80% of the amount paid.
a) In case of notification of cancellation of the reservation at least 7 days prior to the beginning of the tour, only 80% of the canceled tour price will be returned to the tourist.
b) In case of notification of cancellation of the reservation at least 4 days before the start of the tour, only 50% of the cost of the canceled tour will be returned to the tourist.
c) In case of notification of cancellation of the reservation at least 2 days before the start of the tour, only 20% of the cost of the canceled tour will be returned to the tourist.
d) In case of notification of cancellation of the reservation 48 hours prior to the beginning of the tour, the cost of the tour will not be refunded to the tourist.